GoldenRest Warranty Information

Please read below to get detailed information on the various warranties offered on GoldenRest products. If you have any questions or comments, please contact us.

• In-Home Parts & Labor Warranty
• Classic, Premium, & Elite Adjustable Bed Base Warranties
• Simple Sleep, Gentle Sleep, & Vinyl Mattress Warranties
• Bamboo Z-Mat Mattress Warranty
• Hi-Low Adjustable Bed & Mattress Warranties
• Traditional Model Bed & Mattress Warranties
• Acid Reflux Bed & Mattress Warranties
• Sheets & Other Linen Warranties

 

GoldenRest In-Home Parts & Labor Warranty

• Who does this warranty cover? The original purchaser. This warranty is not transferable.
• What does this warranty cover? GoldenRest will repair or replace any part of your GoldenRest adjustable bed base or GoldenRest adjustable mattress that has a defect in material or workmanship free of charge. GoldenRest chooses whether to repair or replace the parts in question. If GoldenRest chooses to send a service professional to perform labor, this will be done free of charge. Transportation of parts is also free of charge for customers in the lower 48 states. Customers outside this area are responsible for any transportation costs incurred.
• How long does this warranty last? One year from the date or purchase. An extended two year in-home parts & labor warranty is available on certain models, but it must be purchased at the same time as the product. Extended coverage can no longer be purchased once the product has been delivered.
• What are the limitations of this warranty? This warranty does not cover damage caused by abuse, misuse, accident, negligence, or improper operation. This warranty does not cover damage caused by improper maintenance, storage, or commercial use. This warranty does not cover normal wear and tear of upholstery.

GoldenRest Classic, Premium, & Elite Adjustable Bed Base Warranties

• Who does this warranty cover? The original purchaser. This warranty is not transferable.
• What does this warranty cover? GoldenRest will repair or replace any part of your GoldenRest adjustable bed base that has a defect in material or workmanship, including the motors. GoldenRest chooses whether to repair or replace the parts in question. There is no charge for the repair or replacement itself, however transportation costs associated with repairs or replacements are the customer’s responsibility. If in-home service is required, the customer is also responsible for these charges.
• How long does this warranty last? For the lifetime of the original purchaser.
• What are the limitations of this warranty? This warranty does not cover damage caused by abuse, misuse, accident, negligence, or improper operation. This warranty does not cover damage caused by improper maintenance, storage, or commercial use. This warranty does not cover normal wear and tear of upholstery. This warranty does not apply to GoldenRest Hi-Low adjustable bed bases, which have a separate warranty policy.

GoldenRest Standard Mattress Warranty - Simple Sleep, Gentle Sleep, & Vinyl Mattresses

• Who does this warranty cover? The original purchaser. This warranty is not transferable.
• What does this warranty cover? GoldenRest will repair or replace your GoldenRest mattress if it has a defect in material or workmanship. GoldenRest chooses whether to repair or replace the mattress. The customer’s cost for the repair or replacement itself is listed in the table below. Transportation costs associated with repairs or replacements are the customer’s responsibility. If in-home service is required, the customer is also responsible for these charges.
• How long does this warranty last? This is a 20 year, pro-rated warranty. Specific terms are listed in the table below.
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  Year	Repair or Replacement Cost	Year	Repair or Replacement Cost	Year	Repair or Replacement Cost
  1st Year	Free	8th Year	Free	15th Year	70% purchase price
  2nd Year	Free	9th Year	Free	16th Year	75% purchase price
  3rd Year	Free	10th Year	Free	17th Year	80% purchase price
  4th Year	Free	11th Year	50% purchase price	18th Year	85% purchase price
  5th Year	Free	12th Year	55% purchase price	19th Year	90% purchase price
  6th Year	Free	13th Year	60% purchase price	20th Year	95% purchase price
  7th Year	Free	14th Year	65% purchase price	21st Year	Warranty Ends

• What are the limitations of this warranty? This warranty does not cover damage caused by abuse, misuse, accident, negligence, or improper use. This warranty does not cover damage caused by improper maintenance, storage, or commercial use. This warranty does not cover normal wear and tear of upholstery. This warranty does not cover damage caused by using the mattress without a foundation, or when used on inappropriate foundations, box springs, or adjustable bed bases.

 GoldenRest Premium Mattress Warranty - Bamboo Z-Mat Mattress

• Who does this warranty cover? The original purchaser. This warranty is not transferable.
• What does this warranty cover? GoldenRest will repair or replace your GoldenRest Bamboo Z-Mat mattress if it has a defect in material or workmanship. GoldenRest chooses whether to repair or replace the mattress. There is no charge for the repair or replacement itself, however transportation costs associated with repairs or replacements are the customer’s responsibility. If in-home service is required, the customer is also responsible for these charges.
• How long does this warranty last? For the lifetime of the original purchaser.
• What are the limitations of this warranty? This warranty does not cover damage caused by abuse, misuse, accident, negligence, or improper use. This warranty does not cover damage caused by improper maintenance, storage, or commercial use. This warranty does not cover normal wear and tear of upholstery. This warranty does not cover damage caused by using the mattress without a foundation, or when used on inappropriate foundations, box springs, or adjustable bed bases.

GoldenRest Hi-Low Adjustable Bed & Mattress Warranties

• GoldenRest Hi-Low adjustable beds and their mattresses are covered solely by our In-Home Parts & Labor Warranty. No additional coverage is offered beyond the 1 year warranty. GoldenRest will continue to make parts and service available, however the customer is responsible for these charges beyond the end of the warranty.

GoldenRest Traditional Model Adjustable Bed & Mattress Warranties

• Traditional Model GoldenRest adjustable beds and mattresses are covered by our 1 Year In-Home Parts & Labor Warranty. In addition, mattresses are have a 10 year limited warranty and bases have a 15 year limited warranty. These limited warranties cover part repairs and replacements, however the customer is responsible for any transportation costs and in-home service costs associated with the repair or replacement.

GoldenRest Acid Reflux Bed & Mattress Warranties

• GoldenRest Acid Reflux bed bases carry a lifetime steel frame and 5 year electrical components and wooden mattress base warranty. Acid Reflux mattresses carry a 5 year warranty. These warranties are parts only. The customer is responsible for service calls and freight charges incurred in the replacement or repair of the defective bed or part by the manufacturer or servicer.

 Sheets & Other Linen Warranties

• All linens without a specific warranty are warranted against manufacturing defects until the time they are used or laundered, up to 30 days. Please inspect all your linens when they arrive. If there is a problem, please call us for further information. Warranties that are specifically mentioned, such as 10 year warranties, are against manufacturing defects only. Wear and tear is not covered on any linens.